Disability Discrimination Act 1995 (DDA) Policy Statement
Spillers of Chard Limited opposes all forms of disability discrimination.
If you have a mobility problem or any other disability that would make it difficult for you to access our showrooms, Spillers of Chard Limited Staff will arrange to visit you at your home or at your place of work with samples and brochures to discuss your specific requirements. Please call this number 01460 67878 to arrange a suitable appointment.
The purpose of this statement is to ensure that Spillers of Chard complies with the DDA, and to ensure that disabled people falling within the Act are treated fairly and equally.
Spillers of Chard will give training and guidance to all relevant staff on the provisions and requirements of the Act to ensure that discriminatory risks / attitudes are minimised and that all such staff are able to make all our customers’ experiences of dealing with us as pleasurable as possible.
Spillers of Chard is committed to making all reasonable adjustments as required by the Act, so as to ensure that disabled persons are able to use the services provided by Spillers of Chard.
All reasonable and necessary requests by the customer for changes will be investigated and communicated back to the customer.